2021 Subaru Crosstrek Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2021 Subaru Crosstrek?
The NHTSA has issued 16 recall notices included in our records that may affect the 2021 Subaru Crosstrek, covering components such as brake light switches, engine controls/ECM, PCV valves, suspension bolts, and seat belts. Those recalls include problems with brake light switch contamination that can prevent lights from illuminating and affect shifting, ECM/software issues that can keep ignition coils powered after shutdown, PCV valve separation that can enter the engine, rear stabilizer bracket bolts that can loosen, and other components listed by NHTSA. Mike Shaw Subaru Greeley maintains up-to-date NHTSA lookup capability and will verify your vehicle’s recall status at no cost — you can schedule service to confirm and resolve any open recalls.
How do I check if my 2021 Subaru Crosstrek has an open recall?
You can check your VIN on NHTSA.gov or bring your VIN to Mike Shaw Subaru Greeley and we will check it for free. Use the NHTSA VIN lookup for federal records, or call Subaru customer service for specific recall campaign numbers; our service team also checks manufacturer records when you schedule service. If you find an open recall, recall repairs are performed free of charge at a certified Subaru dealer like Subaru Greeley and you may also find current promotions listed under our service specials.
How much does a 2021 Subaru Crosstrek recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner under Subaru’s recall program. At Mike Shaw Subaru Greeley we perform recall repairs with OEM parts and factory-trained technicians so you pay nothing for the remedy itself; any unrelated repairs will be quoted separately. We also offer service financing options so you can get other recommended service done now and pay later if needed; ask our service advisors when you schedule appointment.
Can I get my 2021 Subaru Crosstrek recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized Subaru dealer to ensure OEM parts, factory procedures, and warranty compliance — a certified franchise dealer is the proper choice. Mike Shaw Subaru Greeley is a factory-authorized Subaru dealer with OEM diagnostic tools and factory-trained technicians who follow Subaru’s corrective procedures exactly as required by NHTSA and the manufacturer. If you have concerns about location or convenience, contact us to schedule service and we will advise on estimated time and any loaner or shuttle options available.
How long does a 2021 Subaru Crosstrek recall repair take?
Repair time varies by recall: some fixes are a quick parts swap completed in under an hour, while software reprogramming or engine inspections can take several hours or require follow-up. At Mike Shaw Subaru Greeley we aim for fast turnaround and will provide an estimated time when you schedule service; if parts are needed we will advise and, when possible, offer alternatives or a loaner vehicle. Check our current service specials for ways to save on additional maintenance while your recall repair is completed.
Does an open recall affect my 2021 Subaru Crosstrek's trade-in or resale value?
An unresolved recall can negatively affect trade-in offers and private resale because dealers and buyers often verify recall history before purchase. Getting recalls resolved at Mike Shaw Subaru Greeley documents that corrective action was performed by a certified Subaru dealer using OEM parts, which protects resale and trade-in value — you can start an appraisal at our trade-in page. We also advise keeping recall service records with your title and sale documents to show prospective buyers the vehicle’s safety history.
Can I fail a state inspection because of an unresolved 2021 Subaru Crosstrek recall?
Open recalls rarely block routine inspections, but certain safety-related recalls (brake lights, steering assist, or seat belts) can cause inspection failures depending on state rules. Since the NHTSA lists multiple safety-related recalls (for example brake light switch contamination and seat belt locking mechanisms), it’s safer to have open recalls fixed at Mike Shaw Subaru Greeley before inspections to avoid possible failure. Schedule a free verification when you schedule service; our service advisors can also point you to current service specials if additional maintenance is recommended.
2021 Subaru Crosstrek Recall Summary
These recall details are sourced from NHTSA records. If your 2021 Subaru Crosstrek appears on any of these campaigns, contact Mike Shaw Subaru Greeley or schedule service online — recall repairs are performed free by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

17 recalls found · All repairs FREE

Brake Light

FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Brake Light2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Forward Collision Avoidance1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automati

Consequence

If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.

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Engine2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.

Consequence

An engine stall can increase the risk of a crash.

Corrective Action

Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The manufacturer has not yet provided a notification schedule. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.

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Electrical System1
FREE1 OPEN RECALL

Defect

Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and

Consequence

The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.

Corrective Action

Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall is expected to begin by the end of April 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

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Power Steering Assist1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Corrective Action

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

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Window1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, Glazing Materials.

Consequence

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

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Ignition1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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Positive Crankcase Ventilation Valve2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Consequence

An unexpected loss of power while driving can increase the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

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Seat Belt1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

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Suspension2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Consequence

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. The recall is expected to begin May 14, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

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Engine Control Module1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Consequence

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. The recall is expected to begin May 28, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

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Accelerator Pedal1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Consequence

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Corrective Action

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

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Software1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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